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Salesforce for Social Media

Facebook Conversations in Salesforce.com

Videos: 
Salesforce for Social Media
Facebook
Marketing
Administration

Learn to use Facebook with Salesforce to grow your business.Integrating Facebook with Salesforce can have a number of benefits including storing a post as a lead or contact, replying to and “Liking” a post right inside Salesforce. It all starts with pulling the conversation into Salesforce.

II. Twitter - Social Media for Salesforce

Videos: 
Fundamentals
Salesforce for Social Media
Social Enterprise 101
Twitter

This Salesforce tutorial will show you the basics and understanding of Twitter for Salesforce. You will setup your account where you can post to Twitter and store conversations into Salesforce.

I. Chatter - Social Media for Salesforce

Videos: 
Fundamentals
Chatter
Salesforce for Social Media

This Salesforce tutorial will show you the basics and understanding of Chatter for Salesforce. You will be using the functionality of posting statuses, following leads, and collaborating with other members of your team and organization.