Salesforce Service 2 Day Training

Enable your customer service team with training for the Salesforce Service Cloud. Efficiently leverage your contact center, respond to cases, answer customer inquiries and improve knowledge base utilization. Avoid bottlenecks and delays. Facilitate high-quality rates. These classes cover topics that are important to you and your organization. Courses are Live! online or at our Training Center, with your own personal trainer.

  • Live! Online
  • Your Team
  • Personal Training
  • Fully Interactive
  • Salesforce Certified Consultant
  • Live Salesforce Instance
  • Comprehensive Courses
  • Low Cost
  • Proven Curriculum

Service Role - Course Dates

Class Begins Ends Status Location Signup
Service TeamThu. May 18, 2017Fri. May 19, 2017Scheduled Virtual/ Scranton, PA Learn More about signing up for this class
Service TeamThu. Jun 8, 2017Fri. Jun 9, 2017Scheduled Virtual/ Scranton, PA Learn More about signing up for this class
Service TeamThu. Jun 29, 2017Fri. Jun 30, 2017Scheduled Virtual/ Scranton, PA Learn More about signing up for this class
Service TeamThu. Jul 20, 2017Fri. Jul 21, 2017Scheduled Virtual/ Scranton, PA Learn More about signing up for this class
Service TeamThu. Aug 10, 2017Fri. Aug 11, 2017Scheduled Virtual/ Scranton, PA Learn More about signing up for this class
Service TeamThu. Aug 31, 2017Fri. Sep 1, 2017Scheduled Virtual/ Scranton, PA Learn More about signing up for this class

Salesforce Service Role Courses

Training for the Service Cloud Includes these 6 Topics

Learn More: Service Team Training 2 days - $2400.00 $1795.00

Course
Highlights
Benefits
Salesforce.com Fast Start Learn important Concepts, Terms, and Setup rules. Additional Topics include Search Protocols and Naming Conventions The essentials you need to get started quickly
Actionable Report Building Generate Meaningful Data and Workflow Reports that deliver results Manage your performance better
Salesforce Service Cloud Enablement 101 Process and Workflow for Support Teams, Cases and Knowledge Base Best Practices Improve your customer service, lower your costs
Social Business for Salesforce 101 Maximize Facebook and Twitter results with Salesforce. Join Social Media conversations by connecting with leads and clients
Salesforce Service Cloud Enablement 201 Share Information with Your Customer Base, Increase Customers Acquisition, Satisfaction Sell more
Dashboard Visualizations Create Visual Summations for Business Metrics Visualize performance, manage your business better
I want to take these classes individually

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Custom curriculum development is available to meet your exact industry, business and process needs.
See custom training for details, or just call us: 1-866-472-5376