Salesforce Premium Service Training Schedule

Enable your customer service team. Efficiently leverage your contact center, respond to cases, answer customer inquiries and improve knowledge base utilization. Avoid bottlenecks and delays. Facilitate high-quality rates. These classes cover topics that are important to you and your organization. Courses are Live! online or at our Training Center, with your own personal trainer.

Experience Premium Training:
  • Detailed 3 Hour Classes
  • Your Team
  • Proven Curriculum
  • Fully Interactive
  • Salesforce Certified Consultant
  • Live Salesforce Instance

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Live! Service Team Fundamental Classes

Choose from these 4 Fundamental Classes

Class Highlights Benefits Date Sign up
Salesforce Fast Start
Only $295.00
Learn important Concepts, Terms, and Setup rules. Additional Topics include Search Protocols and Naming Conventions The essentials you need to get started quickly Friday, January 5, 2018 - 3:30pm EDT
Actionable Report Building
Only $295.00
Generate Meaningful Data and Workflow Reports that deliver results Manage your performance better Friday, January 5, 2018 - 12:00pm EDT
Service Enablement 101
Only $295.00
Process and Workflow for Support Teams, Cases and Knowledge Base Best Practices Improve your customer service, lower your costs Monday, January 8, 2018 - 9:00am EDT
Social Business for Salesforce 101
Only $295.00
Maximize Facebook and Twitter results with Salesforce. Join Social Media conversations by connecting with leads and clients Tuesday, January 9, 2018 - 9:00am EDT
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Live! Service Team Intermediate Classes

Choose from these 2 Intermediate Classes

Class Highlights Benefits Date Sign up
Service Enablement 201
Only $295.00
Share Information with Your Customer Base, Increase Customers Acquisition, Satisfaction Sell more Wednesday, January 3, 2018 - 12:00pm EDT
Social Business for Salesforce 201
Only $295.00
Integrate Facebook and Twitter communications with cases and leads Transform Social Media into a tool for marketing, sales and customer service Wednesday, January 3, 2018 - 3:30pm EDT
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Live! Service Team Advanced Class

Select this Advanced Class

Class Highlights Benefits Date Sign up
Dashboard Visualizations
Only $295.00
Create Visual Summations for Business Metrics Visualize performance, manage your business better Thursday, January 4, 2018 - 12:00pm EDT

Looking for a Class Not on the List? We Can Help.

Custom curriculum development is available to meet your exact industry, business and process needs.
See custom training for details, or just call us: 1-866-472-5376