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Fundamentals

II. Twitter - Social Media for Salesforce

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Salesforce.com Training - Sales and Service Cloud

This Salesforce tutorial will show you the basics and understanding of Twitter for Salesforce. You will setup your account where you can post to Twitter and store conversations into Salesforce.

I. Chatter - Social Media for Salesforce

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Salesforce.com Training - Sales and Service Cloud

This Salesforce tutorial will show you the basics and understanding of Chatter for Salesforce. You will be using the functionality of posting statuses, following leads, and collaborating with other members of your team and organization.

II. Building a Report

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Salesforce.com Training - Administration

This video tutorial shows you how to generate a simple report, "All Leads Created Today," to give you a basic understanding of simple report building.

Introduction to Reports

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Salesforce.com Training - Actionable Report Building

This tutorial is an introduction to Salesforce Reports. It gives an overview of the functionality and terms of navigating around a report

Adding a Custom Field

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Salesforce.com Training - Administration

This Salesforce.com tutorial teaches you how to create and add a custom field to the Lead Object in Salesforce.

Explaining Data Types

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Salesforce.com Training - Administration

This video shows you how to navigate to the custom field listing within the administration panel of Salesforce.com. It also describes and gives examples of each field type