Choose from over 24 modular classes available online, at our training center, or at your place of business. Sign up for one individual class or multiple classes covering topics important to you. Only take the classes you need! Each course is presented Live! with your own personal trainer.
Salesforce Fundamental Classes
Choose from these 7 Fundamental Classes
Basic Training and More
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| Salesforce.com Fast Start | Learn important Concepts, Terms, and Setup rules. Additional Topics include Search Protocols and Naming Conventions | The essentials you need to get started quickly | Salesforce Fast Start Online Training |
| Administration Essentials for Increased Adoption | Making the system yours; Initial Setup, Process Alignment & Customization of Terminology | Training that helps you align salesforce to your business and needs | Salesforce Administration Essentials Online Training |
| Actionable Report Building | Generate Meaningful Data and Workflow Reports that deliver results | Manage your performance better | Salesforce Actionable Report Building Online Training |
| Sales Acceleration Requisites | Salesforce Automation Modules, Marketing Process Connectivity Opportunity Development Through Sales Life Cycle | Increase your sales | Salesforce Sales Acceleration Requisites Online Training |
| Customer Service Rep (CSR) Development | Process and Workflow for Support Teams, Cases and Knowledge Base Best Practices | Improve your customer service, lower your costs | Salesforce CSR Development Online Training |
| Lead Generation and Business Development Automated | Automate Communication & Follow-Up for More Sales | Automate your lead generation and customer acquisition, lower your costs | Salesforce Lead Generation and Business Development Online Training |
| Effective Email Marketing | Custom and Personal Emails Aligned to Sales Stages and Events | Automate your sales communications and relationship building, Increase response rates | Salesforce Effective Email Marketing Online Training |
| Social Enterprise 101 | Maximize Facebook and Twitter results with Salesforce. | Join Social Media conversations by connecting with leads and clients | Salesforce Social Enterprise Online Training |
Salesforce Intermediate Classes
Choose from these 6 Intermediate Classes
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| Maximizing Google Results | Developing, Implementing, and Supporting Successful Google Campaigns | Learn effective pay for performance campaign strategies and tactics, lower your costs | Salesforce Google Adwords Marketing Online Training |
| Power On-Demand Marketing | Create Professional Marketing Campaigns including Email and Direct Mail on the fly | Increase your productivity, lower costs | Salesforce Power On-Demand Marketing Online Training |
| B2C Needs Alignment | Learn How-To Create Database Structure for B2C Instances with Unique Considerations | Improve your sales and revenue selling to consumers | Salesforce B2C Needs Alignment Online Training |
| Dynamic Forecasting to Meet and Exceed Targets | Flexible Revenue Forecasting Across Your Entire Organization. Adapt to Changing Economic Opportunities. Plan, Configure & Setup. | Allows you to measure, align with needs, increase performance and revenue | Salesforce Dynamic Forecasting Online Training |
| Extending Portal Capabilities | Share Information, Increase Customer Loyalty and Lower Costs Compared to Traditional Offerings | Lower your costs increase customer satisfaction | Salesforce Extending Portal Capabilities Online Training |
| Outlook Enablement | Connect Salesforce.com and Microsoft Outlook Email Management | Become more productive | Salesforce Outlook Enablement Online Training |
| Social Enterprise 201 | Integrate Facebook and Twitter communications with cases and leads | Transform Social Media into a tool for marketing, sales and customer service | Salesforce Social Enterprise Online Training |
Salesforce Advanced Classes
Choose from these 5 Advanced Classes
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| Advanced Importing | Integrate Data from Other Sources into Salesforce, Evaluate Importing Options, select the right one | Improve your efficiency | Salesforce Advanced Importing Online Training |
| Dashboard Visualizations | Create Visual Summations for Business Metrics | Visualize performance, manage your business better | Salesforce Dashboard Visualization Online Training |
| Custom Objects | Planning and developing objects that work for your existing infrastructure | Optimize your system connectivity | Salesforce Custom Objects Online Training |
| Approval Processes | Embed Approval Workflow Processes In Your Instance, Effective Flowcharting | Become more efficient | Salesforce Approval Processes Online Training |
| Customer Portal | Share Information with Your Customer Base, Increase Customers Acquisition, Satisfaction | Sell more | Salesforce Customer Portal Online Training |
Salesforce Nonprofit Classes (NPO)
Choose from these 7 Nonprofit Classes
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| Administration for Nonprofits | Making the system yours; Initial Setup, Process Alignment and Customization of Function, Terminology for Nonprofits | Training that helps you align salesforce to your unique nonprofit needs | Learn More about Salesforce Administration for Nonprofits Online Training |
| Nonprofit Essentials | Fundraising & Special Event Development and Management | Raise more money, improve the success of your events | Learn More about Salesforce Nonprofit Essentials Online Training |
| Effective Email Marketing | Emailing Strategies and Mechanics to Target Constituents, Stage Driven Communications for Nonprofits | Improves your message relevance, response rates and ROI | Salesforce Effective Email Marketing Online Training |
| Creating Direct Mail Programs | Create Professional Nonprofit Campaigns including Email and Direct Mail on the fly | Increase communications, membership, collaboration, fundraising, productivity at lower costs | Salesforce Creating Direct Mail Programs Online Training |
| Advanced Importing - 1 | Develop Collateral to Segmented Groups Email or Direct Mail Through Vertical Response | Connect Marketing App | Salesforce Advanced Importing Online Training |
| Advanced Importing - 2 | Integrate Data from Other Sources into Salesforce, Evaluate Importing Options, select the right one | Improve your efficiency | Salesforce Advanced Importing Level 2 Online Training |
| Dashboard Visualizations | Create Visual Summations for Nonprofit Metrics | Visualize performance, manage your nonprofit better | Salesforce Dashboard Visualizations Online Training |
Save 50% on Training
Purchase any three classes at regular price for two or more individuals. Get your next class at 50% off. May not be combined with other offers. Contact us for more details
Looking for a Class Not on the List? We Can Help.
Custom curriculum development is available to meet your exact industry, business and process needs. See custom training for details, or just call us: 1-866-472-5376
